Request a Free HVAC Quote
Whether you need AC repair, a new system installation, or a second opinion — we'll give you an honest estimate with no pressure. Serving Kenner, Metairie, New Orleans & surrounding areas.
Why Get a Quote From Us?
At Keeping It Cool Heating & Air, we believe in straight answers and fair pricing. When you request a quote, here's what you can expect:
- Honest assessment — we'll tell you what you actually need, not upsell you
- Upfront pricing — no hidden fees or surprise charges
- Fast response — we typically respond within a few hours
- Financing available — flexible payment options for larger jobs
Or skip the form and call us directly:
(504) 762-0331What Happens After You Request a Quote
1. We call you back. A member of our Kenner-based team reaches out, usually within a few business hours, to confirm the details and ask a few questions about your system, your home, and what you are experiencing.
2. We assess in person where it matters. For repairs, a licensed technician diagnoses the system and shows you the readings. For replacements, we perform a load calculation and inspect your ductwork, electrical service, and equipment location — a quote given over the phone without that step is a guess, and guesses are how homes end up with oversized systems that leave the air damp.
3. You get options in writing. Typically a good, better, and best path, with the efficiency rating, warranty terms, and total installed cost for each. We explain the tradeoffs plainly, including when the cheaper option is the smarter one.
4. You decide on your timeline. The quote is yours to keep and compare. There is no pressure and no expiring-today discount.
How HVAC Pricing Actually Works in New Orleans
Two homes on the same street can receive very different quotes for what looks like the same job, and the reason is usually not the equipment. Installed cost is driven by system capacity and efficiency rating, the condition and layout of existing ductwork, whether the electrical service and disconnect need updating, equipment placement and access, permit requirements in your parish, and any code-required upgrades triggered by the changeout.
In the Greater New Orleans market, three factors show up repeatedly. Duct condition matters more than most homeowners expect — leaky or undersized ducts will undercut a brand-new high-efficiency system, so a quote that ignores them is incomplete. Humidity control is the second: proper sizing and staged or variable-speed equipment control moisture far better than simply buying more tonnage. Third is placement, since attic air handlers over finished ceilings need secondary drain pans and float switches to prevent the water damage we are called out for every summer.
We publish flat, up-front pricing for exactly this reason. You should be able to compare our quote against another contractor's line by line. If a competing bid is significantly cheaper, look at what it excludes — permits, duct modifications, a new pad or line set, or the manufacturer's registration that keeps your warranty valid.
Not sure yet whether you need a repair or a replacement? Compare your options on our system replacement page, review our maintenance plans to extend the life of your current equipment, or see the full list of services we offer.
Free Quote Questions
What to expect on pricing, financing, warranties, and timing — answered before you commit to anything.
Is the estimate really free, and is there any obligation?
Replacement and installation estimates are free with no obligation, and you keep the written quote whether or not you hire us. Diagnostic visits on a system that is already broken carry a flat service fee, which we quote before we dispatch — that covers the technician's time to find the actual fault rather than guess at it.
How soon will I hear back after submitting the form?
We typically respond within a few business hours, . If your system is completely down, do not wait on the form — call (504) 762-0331 so we can route an emergency dispatch to you.
What information helps you give an accurate quote?
The more detail the better: the age and brand of your system, whether it is a split system, package unit, or ductless setup, the square footage of the home, what symptoms you are seeing, and whether any recent work has been done. Photos of the outdoor unit's data plate and the indoor air handler help enormously, and you can bring them to the appointment.
Do you provide the quote in writing before work begins?
Always. You get a written, itemized quote covering equipment, labor, materials, permits where required, and warranty terms. We do not start work until you approve that number, and if something unexpected is found mid-job, we stop and get your approval before continuing.
Will you give a second opinion on another contractor's quote?
Yes, and it is one of the most common calls we get. Bring us the proposal and we will walk through the equipment sizing, the scope, and whether the recommended work matches what your system actually needs. If the other quote is fair, we will tell you that.
How does financing work, and does applying affect my credit?
Financing is available for larger repairs and system replacements through third-party lenders and is subject to credit approval. Terms, rates, and monthly payments are set by the lender, not by us, and they vary with your credit profile and the amount financed. Read the lender's disclosures — including any promotional-period terms and what happens if the balance is not paid in full — before you sign. We will explain the options we can offer, but we cannot guarantee approval or a specific rate.
What warranty comes with the work?
New equipment carries the manufacturer's parts warranty, which generally requires registration and documented annual maintenance to remain valid — we handle registration and note the maintenance requirement on your paperwork. Our labor coverage is stated on the invoice for both repairs and installations, so you can see exactly what is covered and for how long before you approve the job.
Pricing and financing note: all estimates are specific to the home inspected and are valid as written on the quote. Financing is provided by third-party lenders and is subject to credit approval; rates, terms, and monthly payments are set by the lender and disclosed to you before you sign. Keeping It Cool Heating & Air is a licensed and insured Louisiana HVAC contractor; our technicians hold EPA Section 608 certification for refrigerant handling.