Heat Pump Repair
Professional heat pump diagnosis and repair to restore efficient year-round heating and cooling to your home — serving the entire Greater New Orleans area.
What We Offer
Heat pumps provide both heating and cooling, making them essential to year-round comfort in Louisiana. When your heat pump isn't performing, our technicians can quickly identify the issue — from refrigerant problems to defrost cycle failures — and get it running efficiently again. We service all major brands and models of ducted and ductless heat pump systems.
Because heat pumps work year-round in Louisiana's climate, they experience more wear than traditional systems. Components like the reversing valve, compressor, and defrost control board are under constant demand. Regular maintenance helps extend the life of your heat pump, but when problems arise, fast and accurate diagnosis is critical to avoiding further damage.
Our technicians carry diagnostic tools and common replacement parts on every service call, allowing us to resolve most heat pump issues in a single visit. We also check refrigerant levels, electrical connections, and airflow to ensure your system runs at peak efficiency after every repair.
What to Expect
Schedule Service
Call (504) 762-0331 or book online. We will tell you the earliest available appointment when you call.
Comprehensive Diagnosis
We test your heat pump in both heating and cooling modes, checking refrigerant pressure, electrical components, airflow, and thermostat communication.
Clear Explanation & Pricing
We explain the issue in plain language and provide an upfront quote before any work begins — no surprises.
Expert Repair & Verification
We complete the repair, then verify proper operation across all modes. We also check for any secondary issues that could cause future problems.
Your heat pump keeps your family comfortable all year long. When it needs attention, trust the local experts at Keeping It Cool Heating & Air. We serve Kenner, Metairie, New Orleans, Harvey, Gretna, Pearl River, and surrounding communities with honest, reliable service.
Frequently Asked Questions
Why is my heat pump not heating?
Common causes include low refrigerant, a stuck reversing valve, a faulty defrost board, or a malfunctioning thermostat. In some cases, the outdoor unit may be iced over due to drainage or airflow issues. Our technicians can diagnose and resolve the problem during a single service visit.
How long do heat pumps last in Louisiana?
With proper maintenance, heat pumps typically last 12–17 years in Louisiana's climate. Because they run year-round, regular tune-ups are essential to maximize lifespan and efficiency.
Can a heat pump work in cold weather?
Yes. Modern heat pumps are effective down to about 25–30°F. In Louisiana, where temperatures rarely stay below freezing for extended periods, heat pumps are an excellent and energy-efficient primary heating source.
How much does heat pump repair cost?
Heat pump repair cost depends on the diagnosis — which component failed, the equipment you have, and parts availability. We diagnose the system first and present pricing for your approval before any work begins.
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Need This Service?
Contact us today for a free estimate. We serve Kenner, Metairie, New Orleans, Pearl River & surrounding areas.